Introduction: 

Norton Utilities is a powerful tools that have made it the worldwide standard for data protection and recovery. Version 8.0 is a enhancement which is made especially for Windows and DOS that enable you to take charge of your computer and your files in such environment. In this report, we will describe the procedure of installation; show the difference of the AUTOEXEC.BAT file before and after installation.

 Preparation: 

• Comparison of system requirements and Lab’s system provided for installation 

•  Install requires at least 456 KB free conventional memory. If you normal configuration does not generate this amount, loading only essential TSRs and device drivers.

• Do not install Norton Utilities on a drive that need repair or requires data recovery (this is often the case what Norton Utilities use for), but using EMERGENCY DISK first.

• Compatibility:

Norton Disk Doctor for Windows (NDDW) and Speed Disk for Window (SDW) support 32-bit file access ( Windows for Workgroup 3.11). Testing and optimisation of compressed drives is limited to the DOS structures. NDDW will bypass the compression structure test and SDW will optimise directories and the FAT only, without physically defragmenting the drive.

Procedure of System Installation: 

• Turn on the computer in Windows for Workgroup 3.11 environment.
• Insert the first floppy of a set of four diskettes Norton Utilities.
• Run install program (A:\ Install.exe)
• Select "color" in "Choose Display Color" dialogue box.
• Notice prompt information about unerase file; modifying Config.sys & Autoexec.bat files.
• Enter name and company then select "full install"(10 MB).
• Set default directory: C:\NU then computer copy files from A: to C:\NU
• Select "make change to startup file" in change Config.sys and Autoexec.bat window
• Read prompt about "Reboot system to take effect to the change " & " Autoexec.bat and Config.sys files have been saved in Autoexec.nu8 and Config.nu8 files".
• Remove diskette from A drive and insert a new diskette to A drive to create a Rescuer Disk (following the screen instruction)
• Installation is completed and restarted the computer.

 Completing Installation: 

• Eight different utilities show on the Norton Utilities Windows Group:

• Autoexec.bat file added five more instructions as following:
• PATH C:\ NU;%PATH%
• SET SYMANTEC=C:\SYMANTEC
• SET NU=C:\NU
• C:\NU\NDD C:/Q
• C:\NU\IMAGE C:

• Config.sys file does not change.
• Hard Disk free space from 242,026 KB to 232,448 KB.

 Problem and Solution 

At beginning of our practice to install the Norton Utilities, we made a mistake that we should not make in our level of learning. We tried to install the Norton Utilities 8.0 under Windows 95 environment and we could not find the mistake until the screen showed the problem after finished installation. We misunderstood the word "Windows 3.1, DOS 3.3, or higher required" in system requirement. And if checking the Norton Utilities products carefully, we would not have made this sort of mistake because there is a Norton Utilities for Windows 95 on the product list. We should know Window 95 is not a DOS-based operating system like Windows 3.1.  

Conclusion: 

From this mistake we made, we learned a lesson to check everything carefully before actually install anything to a computer: not only compare hardware software compatibility, but also need to check specification of each product to make sure its working environment. 

Further Reading: 

• README file in Norton Utilities 8.0 Install Diskettes No.1.
• http://www.symantec.com/nu/

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© 1997 4-Tek, IT4 (PC Support) Ultimo TAFE. All rights reserved.
Last Updated: October 21, 1997